Design Audit Report of Comcast's Network
Performance Measurement System
April 15, 2020
There are inherent shortcomings in the way Internet speed is commonly measured. In light of that, Comcast engaged NetForecast to audit the design of their Internet connection speed measurement system to ensure it overcomes those shortcomings.
“Users often believe that speed test numbers accurately reflect their Internet connection experience quality. However, some test methodologies are more accurate than others. To evaluate speed test accuracy, you need to know what is measured and how it is measured. Correlating speed to the actual user experience requires knowing how different application types respond to network problems. NetForecast validates the integrity and accuracy of test measurement systems, enabling network service providers to understand the true end-user experience.”
– Rich Evans, NetForecast CEO