This report explains how and why latency degrades the user experience, and identifies ideal latency ranges for users to be satisfied with the performance of commonly used applications while connected on commercial flights.

This report provides an in-depth performance evaluation of major US and Western European ISPs. Drawing on data from Cloudflare's AIM project, NetForecast evaluated critical user experience metrics to identify significant disparities in ISP performance.

This NetForecast report on how satellite PEP protocols can degrade a passenger’s Wi-Fi experience is as true today as when it was written in 2019. In real-world tests of satellite internet performance, NetForecast identified key factors that caused PEP to adversely affect the user experience.

The internet does not deliver the same user experience everywhere across the US, even in “high tech” cities— and latency in the last mile is the major contributor to user frustration. 

NetForecast tested and compared performance across a representative collection of fixed wireless, LEO satellite, and cable network providers from December 2022 through May 2023.

NetForecast's response to the FCC’s request for comment on Its proposed broadband “Nutrition Label,” recommending that better latency performance data be included on labels for consumers to comparison shop.

This report covers latency and loss performance in 10 U.S. metro areas from five ISPs from April through June 2021.

NetForecast measured internet latency and packet loss for five major US ISPs across 10 metro areas for 13 months and uncovered a number of important trends.

Quarterly report for Q1 2021 that scores internet latency experienced by users in the US by major metropolitan area and by major ISP.

Learning from the COVID pandemic, NetForecast identifies the minimum network bandwidth needed for an acceptable eLearning experience.

NetForecast conducted a head-to-head comparison between Starlink and a cable ISP, finding it to show great potential to perform comparably to terrestrial ISPs.

NetForecast’s groundbreaking Internet Latency Benchmark Report draws on end-to-end test data to produce a score that uniquely incorporates the contribution of latency and loss into a single latency/loss score that is sensitive to deviations from normal.

A post-pandemic report that identifies the minimum network bandwidth, latency, and loss thresholds needed for acceptable videoconferencing.

As an independent Internet benchmarking service, NetForecast collects data nationwide to produce a score uniquely suited to reporting this type of event based on testing that always includes the middle mile and the combined contribution of latency and loss into a single score.

Comcast engaged NetForecast to review hourly summaries of measurements generated by the system to verify the collection methodology and system accuracy and to examine the impact of COVID-19 stay-at-home measures on the speed test results.

Comcast engaged NetForecast to audit the design of their Internet connection speed measurement system to ensure it overcomes inherent shortcomings.